Customers love to be acknowledged. Retailers who go the extra mile in making their customers feel special or enhance their experience are certainly raved about.
The retail industry is evolving at a fast pace to keep up with advancing technologiesy, changing consumer preferences and as well as change in demographics.
Do you dread the annual physical inventory count? If yes, then you are not alone.
It was the year 1983 when forecasters in personal computer industry in the US were predicting that the demand for PCs will continue to rise as there were only 8 million PCs installed for 50 million white-collar workers.
So, you have spent the last few months on planning, implementing, and perfecting your holiday promotional strategies by making huge promises to lure customers.
Every year, the Chopras would look forward to Christmas and the holiday season.
Even before the COVID-19 pandemic struck us, technological disruptions were prompting retailers to invest heavily in automation and robotics.
In a world where robots can flip burgers, sweep floors and even manage a warehouse, retail automation has come a long way.
With corporates reducing the Diwali gifting budget and consumers opting for low-key festivities, the buzz around the festival season seems to be missing.
In a world where one can buy just about anything with a click of a button, 32-year-old Anita Arora still prefers to buy from a store physically.
Today’s consumers are smart and demanding. An average shopping experience is not enough for them. They consider shopping therapeutic and probably that is why it’s called Retail Therapy! Shoppers look forward to an engaging and immersive store experience.
When it comes to the retail sector, workforce management is complex, complicated and arduous due to the multifaceted nature of its teams. There are full-time workers, part-time and contractual workers employed across different distribution channels.
With retailers across the world struggling to reduce business losses to survive, it is imperative to think of easy and effective ways to cut down their total cost of operations…
Did you know that packaging can make or break your product? It is the first thing that a consumer looks at while buying a product.
It’s not just in the reel world that going sustainable wins hearts. As more and more customers are becoming eco-conscious, brands no longer have the luxury of ignoring sustainable practices.
Due to a significant shift in consumer demands, the world of retail is changing like never before. The consumers crave for a fast, seamless and an effective shopping experience, offered by brands like Amazon Go.
16-year-old Neha Sharma goes for grocery shopping. As she heads towards the cash counter, she sees the cashier packing goods in plastic. Disgusted, she walks out of the shop and decides never to return.
Getting your customers to walk through your retail store and turning that into a good sale, is something that most retailers aspire for.
You find out that due to panic buying during lockdown, your packs of Maggi noodles are running out of stock.
The pandemic has drastically transformed the retail industry. But thanks to retail analytics, businesses can now adapt to the new context of tracking their performance in real-time, and make an informed decision anytime, anywhere and continue to thrive.
A billing software, Point-Of-Sale (POS), is not just a transactional tool that retailers need for billing and payment, it’sthe success mantra of your business.
Knowing who your customers are is great, but knowing how they behave is even better.
Imagine a world where you walk into your favourite store, pick up the things you want and just walk out with your shopping bag without boring and time-consuming checkout queues.
In the wake of the COVID-19 pandemic, it has become imperative for retailers to deliver products to the customers where and when they want them.
Buying second will be hot selling like pancakes in 2020! According to a report by second-hand sale platform thredUP, resale of used clothes and apparel grew 21 times faster than the market over the past three years and is expected to reach $51 Billion by 2023
Gone are the days when retail was only about selling products or services. Retail leaders are continuously evolving today to create experiences that must meet or exceed customer expectations.
Welcome back to “The Loyalty Outlook”! My first article of the series can be read here – http://www.intellectcommerce.com/insights/blog/the-loyalty-outlook.html where I talked about usage of stamps as a loyalty platform. With time, many of the renowned brands leveraged the data collected using such Loyalty programs to starting selling complimentary products. Amazon Prime remains a classic example of same.
Yesteryear's canteens in office are gradually moving to Food Court Concept. The food court serve as quick service restaurants with Pre-Cooked or Semi-cooked Food including snacks, meals, sweets and beverage to workers like us for a yummy tummy during work week.
Sweet and Snacks Shops are a large form of Quick Service Restaurants (QSR), serving a variety of sweets (desserts), light snacks and meal combos.
The retailers today are compelled by the modern era customer to constantly evolve to meet their ever-changing needs. There are other influencers like omni-channel experience, ability to integrate with social media or marketplaces as well as flexibility in technology stack to address ever evolving integration needs or interactive experience.
The retail industry has been transacting via Point-of-Sale systems since 1990s. Traditionally, retailers used typical POS solution in the store to process, reconcile and optimize transactions thus completing purchases for shoppers' in-aisle.
Transformation from brick to click and mortar could be a better practice with 2017.
With the Walmart-Flipkart deal signed, it is evident that all the predictions made for Indian Retail market for next 3 years need revision...
India is the largest among all industries accounting to 10 per cent of the country’s GDP and employs around 8 ...
I was returning from a rather long vacation with just about Rs.250 in small denomination in my wallet when the...
As the GST council continues to meet in October and November to iron out implementation issues for GST roll ou...
Thanks to technology, your physical wallet is well secured these days saving you from the hassle of losing or ...
The fast paced changes in consumer behavior combined with their expectation of getting personalized shopping e...
The first impression a customer gets as they walk through the doors of the store can create engagement - with ...
The key to any loyalty program is to engage and focus on simplicity. Gone are the days where customer loyalty ...
Cloud based POS, as you have mentioned, is defiantly an evolving technology that has created good interest in certain verticals and geography as it offers a few tangible advantages
FMCG outlets and EBOs of the group's retail organisations will be part of the digital transformation with Inte...
Today's retail is purely contextual in nature and such contextual retailing is supported by four pillars......
Booth #E-U40 | 15-16 April, 2018 Dubai International Convention & Exhibition Center, Dubai...
Connect with experts with 10+ years of Retail experience......
Intellect Commerce was proud to be an exhibitor at the 14th edition of India Retail Forum 2017 held on 19-20th September...
Mr. Mukesh Nadda, heading the IT vertical at reputed Booker India Ltd (A TATA and TESCO Enterprise), joins us for an insightful session
After learning the tricks of the trade from his father, Kunaal Kumar in 2005 re-launched Modern Bazaar, a chain of exclusive retail outlets in Delhi-NCR
The focus in the 'New World' will be on returning to work while coping with the changing trends. Indeed, we bring to you a specially-curated video where Mr. Karthik Kuppusamy - CIO, Vishal Mega Mart, shares his valuable insights on preparing for #FutureReadyRetail.
Intellect Commerce assisted Bangalore's Fresh Farm Producers to go Paperless by providing iRetail Business Suite for billing in the form of eReceipts.
Intellect Commerce assisted Kerala's Leading Retail Group in its digital journey by providing iRetail Mobile Point-of-Sale
nGage is a cloud hosted customer engagement platform designed with a focus to improve the health of a retailer...
Established in 1986, Choppies is a supermarket chain of multinational grocery and general merchandise, headquartered in Botswana.
Future Group is one of India’s retail pioneers with multiple retail formats and connecting community of Indian buyers, sellers and businesses
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